Eligibility and Conditions

• Returns must be initiated within 14 days of receiving the Audio Radar product.
• The product must be in its original condition, with no wear and tear.
• Returns must include the original packaging, and all original parts and pieces.

Restocking Fee

• A 10% restocking fee applies to all returns.
• Additional fees may be charged depending on the condition of the product and packaging upon inspection.

Return Process

1. Request a Return: Contact our customer service team by completing a Contact Form or emailing us directly at support@audioradar.com to initiate your return.
2. Packaging Your Return: Securely package your product in the original packaging and outer shipping box. If the original packaging is not available, ensure all individual components are securely packaged to avoid damage.
   

   For more direction on packaging your return, please review Return Instructions for Customers.

    
3. Detailed packaging detail can be found here: 

Shipping and Handling

• Customers are responsible for all return shipping costs using a shipping service of their choice.
• The return shipment must be trackable. A working tracking number must be provided otherwise the return may be void.
• Shipping costs, original import taxes, and duties are non-refundable.

Damage Responsibility:

• Please note that you are responsible for any damage incurred during the return shipping due to improper packaging. Returns received in damaged condition due to inadequate packaging may result in partial refunds or denial of the refund.

Return Address
Please ship your return to:

Airdrop Gaming
1351 S Waverly Rd, Ste 370
Holland, Michigan, 49423
United States
Phone: +1 616-287-4066‬

Restocking Fee and Additional Charges

• A 10% restocking fee applies to all international returns.
• Additional fees may be charged based on the condition of the product and packaging upon inspection.

Refund Process

• Refunds will be issued to the original payment method, minus restocking fees and any additional deductions.
• Refunds will be processed only after we receive and inspect the returned item.
• Failure to provide a working tracking number or if the product is not received, no refund will be issued.

Important Notes

• Customers are responsible for ensuring the product is securely packaged for return shipping.
• We reserve the right to refuse returns that do not meet these conditions.