If your Audio Radar isn't working as expected, please follow these troubleshooting steps:
Check your connections: Make sure all cables are securely connected, including power cables and audio input cables.
Inspect your equipment: Ensure your gaming console, PC, or any other connected devices are powered on and working correctly.
Confirm the settings: Make sure that the audio settings on your gaming system are correctly configured. Audio Radar works best with 7.1 surround sound, so please ensure this setting is enabled, if available.
Update your device: If you haven't done so already, check for any firmware updates for your Audio Radar system. Updated firmware can resolve issues and improve the performance of your device.
Restart your system: Unplug the Audio Radar device, wait for a few minutes, and then plug it back in. Sometimes, restarting the system can clear up any minor technical glitches.
If none of the above troubleshooting steps resolve the issue, please reach out to our Customer Support team via our Contact Us form. Remember to provide them with as much detail as possible about the problem you're experiencing, including any error messages you've seen, to expedite the troubleshooting process.
Looking for real-time help? Join our Discord channel! Click here to connect with our community and support team for troubleshooting and more.
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