USA RETURN POLICY

Return Eligibility

  • Returns are accepted within 14 days from the date of purchase.
  • Product must be in its original condition with no wear and tear.
  • All returns must include the original packaging, outer shipping box, and all original parts and pieces.

Restocking Fee

  • A 10% restocking fee applies to all returns.
  • Additional fees may be charged depending on the condition of the product and packaging upon inspection.

Return Process

  1. Request a Return: Contact our customer service team by completing a Contact Form or emailing us directly at support@audioradar.com to initiate your return.
  2. Return Shipping Label: We will provide a pre-paid return shipping label via UPS or FedEx.
  3. Packaging Your Return: Securely package your product in the original packaging and outer shipping box. If the original packaging is not available, ensure all individual components are securely packaged to avoid damage. 

    For more direction on packaging your return, please review Return Instructions for Customers.

     
     
  4. Drop Off: Take the return package to your local FedEx or UPS location.
  5. Refund Processing: Once we receive and inspect the returned item, we will process your refund, minus the restocking fee and any additional deductions.

Additional Information

  • Returns that do not meet these conditions may be subject to partial refunds or denial.
  • Refunds will be issued to the original method of payment.
  • We reserve the right to refuse returns that do not comply with these conditions.
     

Note: This policy is applicable only for purchases made within the USA. For international returns, please reference our INTERNATIONAL RETURN POLICY

 

 

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